Faq - Xiamen Topcasting Industrial Technology Co., Ltd.
  • 01

    How do I get a manufacturing quote?

    Topcasting gives you instant pricing and lead times for your custom parts. There are two ways get a quote and DFM feedback from our sales team. 1.Upload one or more 3D CAD file on our Get a Quote page 2.Send one or more 3D CAD file directly to sales@topcastingindustry.com In most cases, we respond Quotation within 24 business hours of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.

  • 02

    Who is responsible for my project?

    Each project is assigned a technical sales manager and a lead project engineer, who will be there from project launch to the delivery of your parts.

  • 03

    What file types do you support for instant quotes?

    For quoting Topcasting prefer 3D CAD file in format in STEP, IGES, X_T or STL. 2D CAD drawings with reference dimensions in format DWG and PDF. All of the Topcasting processes are dependent on good 3D CAD solid models.

  • 04

    How do I know my design will be kept confidential?(Non-Disclosure Agreements)

    Topcasting rely on our reputation of working with hundreds of thousands of unique designs over many years, we always keeps customer information confidential and have a strict policy within our factory. If needed, we can sign an NDA with customers who require this documentation.

  • 05

    How quickly can I get my parts?

    Each process is different and depends on part size, quantity required, and finishing requirements. 15-20 days for proofing, and 30 days for mold production. More complex parts requiring other special features will take longer. As for shipping, depends on what mode of transportation you need

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